Q   What is Genesis?

A   Genesis is a private, non-profit agency offering Mental Health and Drug/Alcohol counseling programs and services for all ages from child to Senior Citizen.

Q   What do Services Cost?

A   The initial intake fee is $70. For individual counseling services, a sliding fee scale is offered based on income. We accept many insurances (see insurances) as well as have some grant funding for those who qualify.

Q   When can I begin the process?

A   As soon as you call for an appointment, Genesis makes all efforts to get you in as quickly as possible for an initial assessment.

Q   Who will be my counselor?

A   Part of the reason for an initial assessment is so that we can obtain information needed to assign you to the best suited counselor for your needs. This process takes approximately 5-7 days from the time of intake. That counselor will contact you to set up your next appointment.

Q   What are the credentials of Genesis Staff?

A   Genesis makes sure that all counselors meet requirements that are upheld by the State of New Jersey under licensure standards. All Mental Health counselors have a minimum of a Masters Degree and most are licensed social workers. All addiction counselors are required at minimum to be working toward CADC (Intern) and many are already CADC certified. Any counselors that are not licensed must have a certain experience level to work at Genesis – we only accept those that have a proven history of success and clinical quality.

Q   What if I am not happy with my assigned counselor?

A   If you are not happy with your counselor, then please let our Mental Health Supervisor or Director of Clinical Operations know, so that they can ensure that you will be reassigned to someone you are more comfortable with. Genesis wants to make sure your needs are being met and makes that our priority when assigning or reassigning counselors.

Q   How long must I attend counseling?

A   Each case varies on length of time needed for treatment, this would be worked out between you and your assigned counselor.

Q   What does Genesis do to protect my privacy?

A   Genesis is required to be HIPAA compliant and goes above and beyond standards for keeping everything confidential. No one can talk about your case unless a release is signed, except for certain issues dealing with child abuse and other situations where federal and state law and guidelines apply.

Q   How long does the initial assessment take?

A   The initial assessment takes about an hour, during that time all background information is taken.

Getting Started

If you or someone you love sould use some help in dealing with life's challenges, it's easy to schedule an appointment. A member of our professional staff is ready to assist you.

Please contact us at
566 Haddon Ave. Collingswood, NJ 08108
(856) 858-9314

Program Development

For more about custom programs addressing these issues for government, corporations or Employee Assistance Programs (EAP), visit the Program Development area of our site ...